Starmindxai Carriage Terms

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Welcome to starmindxai.com. These Carriage Terms govern the shipping and delivery of our T-Shirts, Hoodies, and related apparel products. By placing an order, you agree to these terms. Please read them carefully before purchasing.

Shipping Costs

Shipping costs are calculated at checkout based on your destination country or region and the total weight of the package. The final shipping cost is displayed clearly before you confirm payment, allowing you to review all charges.

We occasionally offer free shipping for orders exceeding a certain threshold; please check the current promotions at checkout for eligibility. Please note that shipping costs are generally non-refundable, particularly if the customer refuses the package upon delivery or cancels the order after it has been shipped.

Shipping Methods

We offer several shipping classes to suit your needs. Availability may vary depending on your destination. All shipments include tracking numbers for security and peace of mind.

• Standard Shipping: Estimated delivery in 7-21 business days.
• Expedited Shipping: Estimated delivery in 5-12 business days.
• Express Shipping: Estimated delivery in 3-7 business days.

Shipping Destinations

We ship internationally to most countries and regions listed during the checkout process. We strive to ship to as many destinations as possible, including APO/FPO military addresses where carrier services permit.

Please verify shipping availability for your specific location at checkout. Starmindxai reserves the right to decline shipping to certain regions due to legal restrictions, carrier limitations, or logistical challenges.

Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Processing times do not include weekends or public holidays. Orders placed on weekends or holidays will be processed on the next available business day.

During peak seasons, such as major holidays or sales events, processing times may be longer due to high order volume. We appreciate your patience during these periods.

Delivery Timeframes

Delivery timeframes depend on the shipping method selected and the destination country. The estimated delivery windows provided in the “Shipping Methods” section are estimates only and are not guaranteed.

While we aim to deliver within these timeframes, we are not responsible for delays caused by customs clearance, severe weather conditions, or carrier-related issues. Please allow for potential variability in transit times.

Shipment Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to track your package directly through the carrier’s website.

Please note that it may take 24-48 hours for tracking information to become active and visible in the carrier’s system after receiving your notification.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. The customer is solely responsible for paying any applicable customs duties and import taxes.

Starmindxai is not responsible for delays caused by customs inspections. We cannot mark packages as “gifts” or declare a lower value to avoid these fees, as this violates international trade regulations. We recommend checking with your local customs office for information on applicable duties and taxes prior to ordering.

Lost, Damaged, or Delayed Shipments

If your package appears lost, is damaged upon arrival, or is significantly delayed, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and resolve it promptly.

While we assist in filing claims with the carrier, we are not liable for delays caused by the carrier or customs authorities. Our goal is to ensure you receive your items in good condition, and we will take all necessary steps to make things right.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping addresses at checkout. Starmindxai is not responsible for packages delivered to an incorrect address provided by the customer.

If you realize the shipping address is incorrect after placing your order, please contact us immediately. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping costs for reshipment.

Contact Us

If you have any questions about our Carriage Terms or your shipment, please contact us using the details below:

You can also visit our main website at starmindxai.com for more information.